Time Slot Management Wiki

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Creating time slots

A time slot management system allows customers to choose delivery timings based on their availability and convenience. It improves customer satisfaction and helps you plan deliveries efficiently. In a Nutshell The Time Slots tab is used to create and manage the different absence and reservation types that can then be applied to the Dispatching Board in order to accurately reflect current employee availability.

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You define the working time of the loading point by creating time slots with capacity for the loading point for the relevant time. You set the capacity for each time slot, according to the circumstances at that time. For example, during lunch time, you may not have enough staff available to load or unload as many vehicles as at other times, so you can set a lower capacity for that time slot.

When you create time slots for a loading point, you must enter the start date of the first slot. If you create time slots for a loading point where time slots already exist, the system determines the next date without slots.

If you are working on the graphical view, you can set the capacity for the time slots in one day and copy it forward to the next day. Once you have created the time slot capacity for a week, you can copy it forward for the next number of weeks.

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When you copy the time slot capacity to other weeks, the system identifies days in those weeks where the loading point is not available, for example, public holidays, using the factory calendar assigned to the loading point. The system automatically sets the capacity of those days to zero.